Privacy policy

Last updated: June 2026

This Privacy Policy governs the processing of the personal data of users (hereinafter, the "User") collected through the website qubre.es (hereinafter, the "Website"). This English version is provided for information; the Spanish version prevails.

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1. Controller of your data

Hereinafter referred to as the "Controller" or "QUBRE".

2. Personal data we collect

Through the Website, and depending on how you interact with us (for example, through contact forms, quote requests or emails), we may collect the following data:

• Identification data: First name and surname(s).
• Contact data: Email address, telephone number and postal address.
• Browsing data: IP address, cookies and analytical data on behaviour on the website.

3. Purpose of processing

Your personal data will be processed for the following specific purposes:

• Handling enquiries and requests: To manage, process and respond to requests for information, questions or quotes for awning, pergola and enclosure services that you send us through the channels provided.
• Provision of services and contractual relationship: To manage the business relationship, invoicing and the carrying out of contracted projects.
• Maintenance and optimisation of the Website: To analyse users’ behaviour on the website anonymously in order to improve the browsing experience, security and usability.

4. Legal basis for processing

The legal basis that allows us to process your personal data varies depending on the use:

• The User’s consent: By ticking the acceptance box on our forms and sending us your data, you expressly authorise us to process it for the stated purpose. You may withdraw this consent at any time.
• Performance of a contract or pre-contractual measures: We process your data when this is necessary to prepare a quote you have requested or to properly carry out a contracted job or service.
• Legitimate interest: To ensure the security of the website and to manage usage analytics internally.

5. Data retention

The personal data provided will be kept for the time strictly necessary to fulfil the purposes for which it was collected. In the case of contractual or business relationships, it will additionally be kept for the periods required by current tax, civil and commercial legislation in order to deal with any possible liabilities.

6. Recipients of the data

QUBRE does not sell, rent or transfer personal data to third parties without the user’s express consent, except where required by law.

However, for the proper functioning of the Website and the management of the business, your data may be processed by technology service providers acting as Processors (such as our web hosting and email service providers), which strictly comply with the security standards required by the GDPR within the territory of the European Union.

7. User rights

As the data subject, the law gives you the right to control the information we hold about you. You may exercise the following rights completely free of charge:

• Right of access: To know what data of yours we are processing and for what purpose.
• Right to rectification: To request the correction of any inaccurate or incomplete data.
• Right to erasure ("right to be forgotten"): To request that we delete your data from our files when it is no longer necessary.
• Right to object: To object to our processing of your data for specific purposes (for example, commercial communications).
• Right to restriction of processing: To request the temporary suspension of the processing of your data in the cases established by law.
• Right to data portability: To receive your data in a structured, commonly used format.

How can you exercise your rights?

To exercise any of these rights, you must send a written request, enclosing a digital copy of your DNI or an equivalent document proving your identity, to:

• By email: info@qubre.es
• By post: Av. Pablo Iglesias, s/n, local 9C, 29700 Vélez-Málaga, Málaga (Spain)

If you consider that your rights have not been properly respected, you have the right to lodge a complaint with the competent supervisory authority, which in Spain is the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at aepd.es.

8. Data security

We undertake to protect your personal data by applying the technical and organisational security measures necessary to prevent its alteration, loss, or unauthorised processing or access, in accordance with current data protection legislation, including the use of secure data transfer protocols (HTTPS / SSL).

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy to adapt it to future legislative or case-law developments or industry practices. We recommend that you check this page periodically to review any substantial changes.